Department or Agency Contacts
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Common Complaints and Questions Handled
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Pasadena Community Access Corporation
PCAC General Information
(626) 795-5556 |
Problems with Charter Communications cable television & cable internet services |
Fire Department Phone Numbers & Email Contacts
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Hazardous material storage; Fire prevention; Paramedic billing questions |
Health Department Email
Health Department General Information (626) 744-6005
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Birth and death certificates; Cleanliness of restaurants; Rats and mice, roaches, fleas, and flies (exterior grounds); Push cart vendors; Swimming pools (stagnant water) and mosquitoes; Bees |
Library Email
Library General Information
(626) 744-4066
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Reference questions; Local statistical or historical questions; Obituary requests |
Planning and Development Sections and Phone Numbers
Planning and Development Code Compliance Online Complaint Form
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Building; Community Planning; Cultural Affairs; Zoning; Design and Historic Preservation; Economic Development; Housing; Permit Services; Redevelopment; Special Events; MASH and Inspection Services, including Code Compliance for the following:
Accumulation of trash, junk and debris on residential and commercial properties; Clotheslines hanging in front yards;Hazardous trees on private property; Illegal and unmaintained fences; Illegal and un-maintained signs; Illegal building additions (after the fact); Illegal business operating in single family homes, condos or apartment buildings; Illegal conversions of garages and other structures into dwelling spaces; Illegal parked recreational vehicles; Mobile foodtrucks operating outside of permitted hours or zones; Noncompliance with conditions of conditional use permits, variances, and projects approved with mitigation measures; Overcrowded buildings and symptoms related to such buildings; Outdoors storage of inoperative vehicles; Odors and fumes-sewer and appliance gas odors; Parking of commercial vehicles in residential zones; Rats and mice, roaches, fleas and flies (indoors); Termites, if there is weather proofing and/or potential structural problems; Unmaintained buildings; Buildings with structural, electrical, plumbing, mechanical and other code violations; Unmaintained and unsecured abandoned buildings and vacant lots; Unscreened trash cans stored in front yard; Vehicles parked on the front or side yard
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Police Department Email
Police Department General Information (626) 744-4501
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Abandoned vehicles on the city street; Noisy neighbors |
Public Works Email
Public Works Phone Numbers
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Garbage collection; Problems with public alleys; Trash and junk dumped on the public street; Unmaintained street lights, public streets and sidewalks |
Transportation Email
Transportation Phone Numbers
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ARTS bus; Dial-A-Ride; Gold Line; Parking; General transportation issues |
Water and Power Email and Phone Numbers
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Billing issues; Power issues; Water issues; Unsafe power lines |
Please contact the Pasadena Convention and Visitors Bureau
Pasadena Convention and Visitors Bureau General Information
(626) 795-9311 or (800) 307-7977
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Visitors guide and other general tourist information |