The City of Pasadena is committed to conducting its affairs ethically and in compliance with the law. We take pride in our employees and the high quality services we provide to the community. In order to ensure that we maintain and improve upon the quality and integrity of our services, it is important that we provide employees and the public with ample opportunity to express any concerns regarding various issues such as allegations of violations of City policy, theft, fraud related incidents, safety issues or other legal issues. The City has created a Fraud, Waste, and Abuse HOTLINE for employees and the public to submit their concerns. To voice your concern, CALL the Fraud, Waste and Abuse HOTLINE at (626) 744-7448 or submit information online.Callers may choose to remain anonymous. Caller ID has been disabled for the Fraud, Waste, and Abuse HOTLINE.Administration of the Fraud, Waste, and Abuse HOTLINE
Why did the City of Pasadena create a Fraud, Waste, and Abuse HOTLINE?
How do I make a complaint?
What information should I include in my complaint?In order for a thorough investigation to be completed, the following information should be included, if available:
What happens to my complaint?
Will I hear back from the City regarding my complaint?
Can I submit an anonymous complaint?
What if I am retaliated against for making the complaint?
Will my complaint be kept confidential?
What types of complaints should be made?
What if my complaint is related to customer service issues or a need for additional services or information from the City?