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Pasadena In Focus
Jan - Feb 2012

Prepare for Electric Outage Emergencies

Over the next few months, Pasadena Water and Power crews will be making permanent repairs to power lines where temporary fixes were made in the immediate aftermath of the ferocious windstorm that hit our community Nov. 30 and Dec 1. For the safety of the public and PWP crews, some customers may experience intermittent outages while these repairs are underway.

The windstorm, with its sustained hurricane-force gales that lasted through the night, toppled more than 1,000 trees on public and private property, taking down with them power lines, poles, transformers and rooftops in every corner of Pasadena. More than 10 percent of PWP customers lost electric service due to storm devastation, unprecedented in local history. It took crews more than 17,000 collective hours in the field to fully restore power over a nine-day period.

Though windstorms of this magnitude are rare in Pasadena, PWP reminds its customers that disasters of all kinds can happen at any time and cause outages that may last days or even weeks. PWP urges its customers to refresh their emergency preparedness plans and kits, especially as rainstorms and high winds make their way through Pasadena this winter and spring. Visit www.cityofpasadena.net/disaster for more information.

Outage Preparedness:

  • If your health depends on medical equipment, send a signed statement on letterhead from your doctor to Pasadena Water and Power, Attention Medical Equipment List, 150 S. Los Robles Ave., Ste. 300, Pasadena, CA 91101.
  • Always keep on hand fresh batteries, flashlights, ice chests and manual hand cranks for mobile communication devices, all of which are useful during extended power outages.
  • Review your emergency communications and shelter plans with family, friends, coworkers and neighbors and record their contact information on paper and in your cell phone.
  • More emergency preparedness information is available by calling 744-7276 or at www.cityofpasadena.net/disaster.

Outage Safety:

  • Call 9-1-1 immediately if you have a medical emergency or see a downed power line. Stay clear of downed lines and anything touching them. Always assume a power line is live and hazardous.
  • If you do not have life-threatening medical conditions, call 744-4673 to report a power outage.
  • For your security, do not post your outage location in public forums or social media sites.
  • NEVER attempt to remove trees that touch power lines. PWP power crews and licensed arborists have expert training in safely removing trees.
  • If you use a generator during an outage, keep it outdoors and connect it directly to appliances using a heavy-duty extension cord. NEVER connect a generator directly to house wiring, which is extremely dangerous to power crews working on lines and could also cause a fire on your property.
  • Check on neighbors who may require special assistance, especially senior citizens and persons with disabilities.