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Department of Public Works

  • Street Maintenance

    Roadway Maintenance is responsible for patching all the streets and curbs and gutters throughout Pasadena. This activity also works closely with the Engineering Division and supplements various Capital Improvement projects through patching and crack sealing. This support allows more work to be accomplished under contract since City crews are more familiar with the City and can respond quickly to difficult areas.

    Storm Drain and Sewers is responsible for the maintenance of both systems including the pumping stations and catch basins. This activity does not construct any capital projects, although their knowledge of the system is instrumental in the design and contract maintenance programmed by the City's Engineering Division. Pasadena is in a joint effort with two other cities that utilize televising of the system both to identify problem maintenance areas as well as potential locations for capital improvements.

    The Street Cleaning activity works around the clock. Major street sweeping is accomplished during the early morning hours. Day sweeping is accomplished on streets where parking is prohibited during 8am and Noon, on one of the five working days a week, in certain areas of the City. This activity also takes care of heavy trash items left in the parkway or areas on the streets or alleys that can't be cleaned by the sweepers. This activity is responsible for maintaining and distributing barricades for social and sports events. Events include the Tournament of Roses Parade, UCLA games, neighborhood block parties, celebrations at City Hall, etc. Finally, this activity responds and assists with the cleanup of hazardous material spills.
     

  • Report Issues to the City OnLine

    You may report needed repairs and other issues online through the Pasadena Citizen Service Center.   Get information about or submit a service request for:

    CSC Button 
    • Animal Control Issues
    • Code Compliance
    • Garbage & Graffiti
    • Park & Tree Maintenance
     
    • Public Transportation Issues
    • Street & Sidewalk Issues
    • Food Safety & Parking
    • General Comments  & more ...
     

    To use the service, go to the Citizen Service Center and click on "Submit a Request."   Once you have submitted the request you will be contacted by the appropriate department. 

    Looking for general information?  Search our list of FAQs.

  • Tips for Street Maintenance

    How do I get a pothole in the street repaired?
    Potholes in the street are the primary responsibility of the Street Maintenance and Integrated Waste Management Division. Should you see or notice a pothole in the street, please contact the Street Maintenance and Integrated Waste Management Division at 626-744-4087 or report the issue online through the Citizen Service Center.

    How do I get a sidewalk patched?
    Sidewalk repairs are the primary responsibility of the property owner. However, if you have a sidewalk in need of repair, and you would like to have a temporary patch installed until the permanent repairs can be made, please call the Street Maintenance and Integrated Waste Management Division at 626-744-4087 or report the issue online through the Citizen Service Center.

    When is my street scheduled for sweeping?
    The City of Pasadena street sweeping program consists of 38 separate or individual routes. The majority of the routes are swept every two weeks. Some commercial areas are swept more frequently. We also do a lot of special event sweeping such as, the Rose Bowl Football games, parades, Emmy Awards etc. To find out when your area is swept, please contact the Street Maintenance and Integrated Waste Management Division at 626-744-4087 or report the issue online through the Citizen Service Center.

    Who do I call regarding a broken bus bench?
    The Street Maintenance and Integrated Waste Management division is responsible for the maintenance and repair of the bus benches. You have probably noticed that at some locations there is a covered area or what we call a bus shelter. These locations are maintained by a private contractor. If you know of or notice a bus bench in need of repair, please contact the Street Maintenance and Integrated Waste Management Division at 626-744-4087 or report the issue online through the Citizen Service Center.

    Who do I call regarding a storm drain problem?
    The Street Maintenance and Integrated Waste Management Division is responsible for the maintenance of the storm drains in the City. The Los Angeles County Flood Control District also has some drains that run through our city. Catch basins are area drains where surface water enters the storm drain system. The drains or catch basins are cleaned on a yearly basis. Should you have any questions regarding drains or catch basins, please call the Street Maintenance and Integrated Waste Management Division at 626-744-4087.

    Who do I call regarding a City sewer problem?
    The Street Maintenance and Integrated Waste Management Division is responsible for the cleaning and maintenance of the City’s sewer system. There are approximately 320 miles of sewer line that run through our City. The lines are cleaned and cleared of grease, roots and debris on a yearly schedule. Should you have any questions regarding a City sewer problem, please contact the Street Maintenance and Integrated Waste Management Division at 626-744-4087.