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Pasadena Water & Power


    Interested in all the new electrical vehicles available?  

    Plug-in electric vehicles (PEVs) can curtail our dependence on oil, cut carbon emissions and reduce energy costs to fuel your vehicles.

    Plug-in electric vehicles are easier to maintain and cheaper to operate. The cost of driving a PEV is usually one-half to one-third of the cost of driving an equivalent gasoline-powered vehicle.

    If you are in the market for one, or just browsing, Pasadena Water and Power (PWP), along with other city departments and public agencies have assembled numerous attractive incentives to help drivers switch to cleaner electric vehicles. Also, the charging infrastructure is growing, thanks to cooperative efforts between public and private entities.

    PWP is especially interested keeping you informed about what you need to do to safely and efficiently charge your plug-in electric vehicle at home.

    To find out whether a PEV is right for you, be sure to read the Helpful Information below, and let us know about your vehicle purchase plans so we can make plans for grid improvements in Pasadena.  

    New Incentives!

    Incentives are now available to residential electric customers who notify PWP about the purchase or lease of a new Plug-in Electric Vehicle. An additional incentive is available to customers who install a Level 2 (240V) charger at home or a multi-unit complex.  

    Pasadena businesses also quality for the PEV Charger Incentive for employees' vehicle charging.  

    Click here for Program Details.  



    Helpful Information

    EV Explorer
    Buying a plug-in electric vehicle (PEV) can be challenging, with so many factors and vehicles to consider. EV Explorer allows prospective buyers to see how a PEV might fit into their lives, and how vehicles stack up against each other.

  •  Charging Your PEV

    Charging on the Road 

    A number of charging options are already available on the road, and more will become available as market demand for PEVs grows and the charging infrastructure is developed.

    Not all charging stations are alike or compatible with your EV’s charging specifications. PWP recommends that you check your vehicle specifications for charging station compatibility before plugging in. 

    Pasadena Charge Stations

    Public Charging Stations in Pasadena 

    Southern California Charging Stations (Maintained by SoCalEV.org)

    Nationwide Charging Stations (Maintained by PEV owners and enthusiasts. PWP cannot verify its accuracy.)


    Charging At Home

     Plug-In PEV Home Charging Devices -- Plug-in electric vehicles can be charged at your home in either a 120 volt outlet or a 240 volt outlet, depending on which charging device(s) your PEV uses.

    120v "LEVEL 1" Charge: A 120 volt “trickle charge cable” comes standard with most electric vehicles. It looks like a typical three-pronged electric cord and plugs directly into a regular household outlet. To avoid circuit overload from other electrical equipment, you should charge your vehicle at a dedicated outlet (more in next section).

    As the name implies, the trickle charge cable charges slowly, taking 12-16 hours to fully charge a PEV. For that reason, PEV manufacturers usually recommend upgrading to a 240 volt “home charging station” and using the trickle charge cable only for emergency or “opportunity” charging.

    240v "LEVEL 2" Charge: For faster charging (4-8 hours for a full charge), you will need to install a “home charging station” that is hard-wired or plugs into a 240v dedicated outlet. A 240v outlet is the kind you would use for larger appliances like a clothes dryer. To avoid circuit overload from other electrical equipment, you should charge your vehicle in a dedicated outlet (more in next section).

    Your PEV vehicle manufacturer/dealer will usually offer the optional charging station and/or installation for an additional charge. Alternatively you can purchase a charging station from a third party and hire a licensed electrician to permanently install the charging equipment and a 240v dedicated circuit.

    caution plu - make sure you have a dedicated circuit for EV charging Dedicated Circuit for PEV Charging -- Whether you charge your PEV in a 120v outlet or a 240v outlet, it’s important that the outlet is on a “dedicated circuit.”  A PEV charger draws a lot of electricity from the circuit, so the circuit should not be shared with other electronics or appliances. Overloading a circuit with multiple electronic devices will cause the circuit breaker to trip or open.

    You can use a multimeter to test if your outlet is on a dedicated circuit, but PWP recommends scheduling a full evaluation of your home’s electrical system by a licensed electrician before charging your PEV. An electrician will be able to tell you if the outlet is on a dedicated circuit and, if not, what is required to install one.

    He or she will also assess your whole house electric service capacity to determine if you need a service panel upgrade to charge your PEV (more in next section).

    Service Panel Upgrade -- Every house is wired with a specific electric service capacity, or load capacity, which is the total amount of electricity (amps) a house can draw at one time from utility service lines. Homes with fewer or more efficient appliances and homes that conserve electricity may be wired for a smaller load capacity. Homes that use more electrical equipment (kitchen and laundry appliances, entertainment centers, air conditioning, computers, pool pumps, small electronics, etc.) need to be wired for a greater load capacity.

    Generally speaking, smaller or older houses may have a 100 amp capacity, renovated or new homes may have a 200 amp capacity; and large homes may have 400 amp capacity.

    It is crucial to know the exact load capacity of your home. The additional load from PEV charging may exceed your home’s load capacity. Overloading your whole house circuit will cause a power outage in your home.

    A licensed electrician can assess your home’s load capacity and whether charging your PEV will require a service panel upgrade to handle the additional load. If your house does require more capacity, you or your electrician will need to contact PWP to request an electric service upgrade. Call PWP's Utility Service Planning Unit at (626) 744-4495. 

    NOTE: If you upgrade your service panel and live within a City Council-designated undergrounding district, you will be required to convert your existing overhead electric service to an underground service. PWP’s Utility Service Planning unit will advise you if this situation applies. 

    Charge Right: At Night! -- Electricity use peaks in the late afternoon/early evening, putting stress on the local and statewide electricity grid. Since the rolling blackouts in the late 90’s and early 2000’s, people have become more conscientious about using energy-intensive appliances during "off-peak" hours (late evening, night and early morning), which helps prevent grid overload and power outages.

    PWP encourages PEV owners to charge their vehicles overnight, when there is less demand on the grid. Charging at night will help PWP to better manage power delivery and keep utility costs down. 

     Incentives and Rebates


    Customers who purchase a qualifying PEV may be eligible for the following incentives and benefits:

    • Federal tax incentives of up to $7,500. See IRS Plug-In Electric Drive Vehicle Credit (IRC 30D)
    • Rebates of up to $2,500 through the Clean Vehicle Rebate Project, funded by the California Air Resources Board and administered by the California Center for Sustainable Energy (CCSE). Apply through CCSE.
    • PEV and Plug-In Hybrid EV owners are eligible to ride in the high occupancy vehicle (HOV) lane by obtaining a Clean Air Vehicle (CAV) sticker. A limited number of “Green Stickers” are available for plug in hybrids, and an unlimited number of “White Stickers” are available for electric-only vehicles. See a list of qualifying vehicles and apply through the California DMV.
    • The EV Project offers subsidies to commercial sites on a case-by-case basis for charge stations and their installation. Call the EV Project for details at 1-888-998-2546 or visit the EV Project online.

     Plug-in Electric Vehicle Incentive Program


    Plug-in Electric Vehicles (PEVs) are becoming an increasingly popular choice for drivers looking for sustainable and affordable transportation. Fuel costs for PEVs are typically 25% to 50% lower than vehicles using gasoline. Pasadena Water and Power (PWP) offers financial incentives for residential customers who purchase or lease a PEV.
    Although fuel costs are reduced when switching from a gas-combustion engine car to an electric vehicle, customers’ electrical consumption and their electric bill most likely will increase as a result of using more electricity to charge their electric vehicle at home.

    The good news is that most homes usually have lots of opportunities for saving energy, and Pasadena Water and Power (PWP) offers a wide variety of rebates, to help its customers reduce their consumption, and save money on their utility bills. For more information on current energy-saving rebates available, visit PWPweb.com/SaveMoney

    Incentives are now available to residential electric customers who notify PWP about the purchase or lease of a new Plug-in Electric Vehicle. An additional incentive is available to customers who install a Level 2 (240V) charger at home or at multi-unit complex.

    Pasadena businesses also qualify for the PEV Charger Incentive for employees’ vehicle charging.

    LED Lighting Incentive

    This incentive is for residential customers who notify PWP about the purchase or lease of a Plug-in Electric Vehicle and plan to charge their vehicle on an existing 120V or 240V outlet.

    Replacing inefficient lighting is a fast and easy way to save energy at home. One of the most efficient lighting technologies available today is Light-Emitting Diode (LED) lights.

    Residential customers who purchase or lease a Plug-in Electric Vehicle and notify PWP about their PEV by submitting the Plug-in Electric Vehicle Notification Form will receive up to $200* worth of LED lights for their home.

    *LED lights Incentives are limited to a maximum of $200.00 per service address. LED lights received through this program must replace existing lights at the address where the vehicle is being charged.

    PEV Charger and LED Lighting Incentive

    This incentive is for customers who install a Level 2 (240V) “wall mounted” or “hardwired” charging station at home, multi-unit complex, or business.

    Installing a charging station allows for fast-charging of a PEV and enables the car to change during off-peak hours, when electrical demand is lower.

    PWP will provide a rebate of up to $400.00* to customers who purchase and install a qualifying PEV charger. In addition, residential customers are eligible for up to $200.00 in LED lighting incentives.

    Pasadena businesses qualify for the PEV charging incentive if they install a PEV charger for employees’ vehicle charging. 

    To apply for this incentive, please complete the  PEV Charger and LED Lighting Incentive Request Form and submit it to PWP. 

    *The $400 rebate will be issued as a credit on the residential customer’s PWP electric bill.  

    Program Requirements

    • Applicant must have an active PWP electric account.
    • Plug-in Electric Vehicle must be registered at the Department of Motor Vehicles (DMV) in California.
    • The program participant must be the legal original owner of PEV and permanently resides at the address shown in the PWP electric account. Additional documents may be required to establish residency requirement if the register owner/lessor is not listed in the electric account.
    • All electrical work must be performed by a qualified and licensed contractor in accordance with local codes, permitting, and inspection requirements.
    • PEV must be approved for highway application. (Electric scooters, electric bicycles, golf carts, neighborhood and low-speed vehicles are not eligible.)
    • Level 2 (240V) EV Charger must be a new unit purchased after June 1, 2014. Resale units, leased, rented, rebuilt, received from warranty insurance claims, won as a prize do not qualify.
    • Level 2 Charger must be equipped with the SAE J1772 standard connector plug and UL listed. (Certified by Underwriters Laboratories Inc.)
    • Rebates for vehicles that require a factory installed, higher capacity charging system than Level 2 may be considered for participating in the program on a case-by-case basis and will be determined at the sole discretion of PWP.
    • Level 2 Charger must be permanently hardwired to the electrical service.
    • A 240V outlet (existing or new installation) is NOT eligible.
    • The EV charger is to remain in service at the address specified on the EV Charging Incentive Request Form for a minimum of one (1) year or until PWP electrical service account is closed. Total or partial rebate received under this program must be returned to PWP if this provision is not met.
    • If Level 2 Charger is installed in a multi-family complex, the applicant must provide written permission from the property manager/owner/homeowners association to install the charger.
    • PWP may utilize data generated by the use of the EV Charger to improve PWP services, conduct studies, and any other purposed in furtherance of PWP’s operations.
    • Program participants may be asked to participate in PWP’s demand response program during events or conditions where the electric load to the distribution system needs to be curtailed.
    • Residential customers currently enrolled, or have participated in the past, in PWP’s Experimental Time-Of-Use (TOU) rate are not eligible for this program.
    • EV Charger rebate will be based upon actual cost of the charger, minus any other charger incentives or rebates received from other parties or agencies. The rebate amount shall not exceed the costs of the equipment.
    • Incentive is limited to one (1) rebate for the life of the vehicle.
    • Incentive is limited to one (1) incentive for a residential service or two (2) for commercial service.
    • Pasadena Water and Power, at its own discretion, may conduct on-site inspection to verify information provided in the PEV Charger and LED Lighting Incentive Request Form.

    How to Apply

    Please download, complete, and submit the PEV Charger and LED Lighting Incentive Request FormCall PWP’s Answerline at 626-744-6970 if you have questions or need assistance completing the application. 

    Please submit the following documents:

    1. Completed and signed PEV Charger and LED Lighting Incentive Request Form
    2. Copy of CA DMV Registration or Sales/Lease Contract
    3. Copy of Building/Electrical Inspection Sign-off
    4. Proof of charger equipment purchase such as itemized receipt or sales invoice that includes purchase date, retailer name, business address, phone number, and itemized description of EV charger including manufacturer and product make and model numbers. 

    Email documents to: solar@cityofpasadena.net or mail completed application package to:

    Pasadena Water and Power
    Att: PEV Incentives Program
    150 S. Los Robles Ave. Suite 200
    Pasadena, CA 91101

    Application and supporting documents must be submitted within 90 days from final completion of the charger installation (Inspection Sign-off Date).

    Program funding is limited and program’s terms and conditions are subject to change at any time.


     Plug-in Electric Vehicles Handbook for Consumers
     Tell Us About Your PEV Plans

    PWP's PEV Survey

    As more people purchase PEV’s and plug them in at home, PWP will need to upgrade its electrical distribution system to keep up with the the added electrical demand.

    If you are thinking about buying a PEV, keep PWP in the loop! Please let us know when you might purchase a PEV so we can plan and implement improvements to PWP's electric distribution system to continue reliably serving all of our customers' electric needs.   

    Take a quick survey to help PWP keep its equipment PEV ready … 


    Return to the PEV Home Page 


     Who To Call

    Who to Call for More Information

    Public charging stations in Pasadena: Pasadena Call Center, 626-744-7311

    Time-of-use electric rates for EV charging: PWP Customer Programs Hotline, 626-744-6970

    Service panel upgrades for EV charging: PWP Utility Service Planning Unit, 626-744-4495

    Permits for electrical work related to EVs: Pasadena Permit Center, 626-744-6646

    Vehicle purchase rebates and incentive: The California Center for Sustainable Energy, 858-244-1177

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